Service model
Signal map
A fixed sequence so performance monitoring work ends with artefacts your team owns—not a deck that expires when the consultant leaves.
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Scope — name the stuck path
We begin with one decision your team cannot settle: a disputed latency journey, a board swing after an agent change, or a probe catalogue nobody owns. Breadth stays intentionally narrow.
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Access — read-only by default
You grant temporary read access to the monitoring tool, live streams, and relevant docs. Write access to production collectors is not required for baseline or watch work.
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Inventory — surface the contradictions
Probes, properties, path steps, and correlation rules are listed before recommendations. Synonyms and silent gaps appear here, not as a Friday surprise.
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Plan — rank by shipping impact
Fixes are ordered by how much they change decisions you make this quarter. Cosmetic renames wait behind broken step events and identity resets across hops.
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Handoff — artefacts stay with you
You leave with written definitions, monitoring playbooks, and a walkthrough. We do not keep operating your stack unless you separately book Monitoring Office Hours.
Ready to start?
Most teams begin with a Baseline Performance Audit. If a single journey already disagrees with product reality, tell us which path and we will suggest a Live Path Watch instead.